Fresh Up Your Life Top Quality European fruit and veg
Co-funded by the European Union

Privacy Policy

Privacy Policy of

CSO Italy – Centro Servizi Ortofrutticoli informs under art. 13 D.Lgs. 30.6.2003 No. 196 (later, “Privacy Code”) and art. 13 EU Regulation 2016/679 (later, “GDPR”) that your data will be treated with the following methods and purposes:


1. General condition

We reserve the right in our sole discretion to change, modify, add, or delete portions of this Privacy Policy at any time. We will provide notice of such changes only by posting the updated Privacy Policy on our Website and changing the “last updated” date listed above.

This Privacy Policy applies exclusively to your access to, interaction with, and use of, this Website and does not alter in any way the terms or conditions of any other agreement you might have with Ponte PR and Marketing and its subsidiaries for products, services, or otherwise. By accessing this Website, you agree to be bound by this Privacy Policy.

If you do not agree to be bound by this Privacy Policy, including any and all modifications, changes and/or revisions, do not use this Website. We encourage you to review our Privacy Policy each time you visit this Website to see if it has been updated since your last visit.

This Privacy Policy, together with the Disclaimer and Cookies posted on our Website, sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

If you have any questions regarding the use of the Website should be directed to

2. Types of Information We Collect

As detailed below, our Website collects two kinds of information about you: (i) information that you provide that personally identifies you; and (ii) information that does not personally identify you, which we automatically collect when you visit our Website or that you provide to us.

(i) Personal Information. Personal information is information to specifically identify an individual, including your name, address, telephone number, email address, credit card or other account numbers. Personal information may also include purchase information, demographic information, such as date of birth, gender, geographic area, and preferences. For instance, we may collect personal information in the following circumstances: (a) Registration. When you register to become a member on our Website, you are asked to create a unique login and password, and are required to give certain personal information; (b) Recipes and Other User Submissions. We collect any content that you voluntarily disclose on the Website, including recipes, tastes, preferences, user reviews, comments, etc.; (c) Email. When you submit your email address to us to initiate a subscription to one of our newsletters we ask for personal information such as your name and email address. Additionally, when you elect to use our referral service for emailing a recipe or other content to a friend, we ask you for your friend’s name and email address; (d) Contests, Promotions, Offers, or Surveys. From time to time this Website may request personal information from users via contests, promotions, offers and surveys. Participation in these contests, promotions, offers, and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal Information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age level); and (e) Customer Service. We collect personal information when you submit comments, questions or suggestions to our customer service department. In general, whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our Website.

(ii) Non-Personal (Aggregate) Information. Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service might be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase might be collected and combined with information about the products purchased by others. When you visit the Website, we may send one or more “cookies” to your computer that uniquely identifies your browser session. We might place one or more cookies in the browser file of your computer. Although such cookies do not contain any personal information about you, we might link this information to personal information about you. If we do, we will treat it as personal information under this Privacy Policy. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires. We might share aggregate information about our users with third parties for various purposes, such as helping us better understand and improve our services, and for advertising and marketing purposes.

3. Other Information & Uses

(i) IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you use the Internet. Web servers automatically identify your computer by its IP address. When visitors request pages from our Website, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and may also be shared as provided above. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor’s session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our Website rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.

(ii) Email. If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other products and services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or as provided below. However, we reserve the right to send you transactional emails such as customer service communications.

4. Securing Your Information

We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personal information. In the unfortunate event that your personal information is compromised, we may notify you by email (at our sole and absolute discretion) to the last email address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.

5. External Sites

Our Website may link to or contain links to other third-party (i.e., external) websites that we do not control or maintain, such as in connection with purchasing products referenced on our Website and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all external websites before submitting any personal information.

6. Contact & Opt-Out Information

You may contact us as at if: (a) you have questions or comments about our Privacy Policy; (b) wish to make corrections to any personal information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to withdraw your consent to sharing your personal information with others. We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website.

7. Sole Statement

This Privacy Policy as posted on this Website is the sole statement of our privacy policy with respect to this Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website.